Can I use a mobile device?
Yes! Nordis Casino is fully responsive and you can play from PC, Chromebook and all mobile devices such as Android and Apple smartphones, tablets and laptops.
How can I change the password?
To request a new password, simply click on “forgot password?” at the top of the home page and follow the instructions.
Can I change my username?
No, unfortunately it is not possible to change your username, once you have successfully registered with Nordis Casino.
What if I forget my credentials (username, password, security questions)?
If you have forgotten your credentials (username, password, security questions), please contact Nordis Casino Support. A member of our Customer Service will guide you through the steps to reset your password and/or security questions.
How can I receive information about bonuses and promotions?
While it’s our pleasure to keep you up to date with our latest bonuses and promotions via email and newsletters, you can always view our exclusive offers on the promotions page.
How do I access my account?
To access your Nordis Casino account, enter your username and password, then click “login” and you will have immediate access to your account.
How can I self-exclude or temporarily suspend my account?
If you feel you are developing a gambling addiction and wish to suspend your account or self-exclude yourself, please contact our Support Team. Our dedicated staff will listen to your request and guide you through the self-exclusion process.
What can I do if my account is locked?
If your account is blocked for any reason, please contact our Customer Service and we will be happy to help you.
How do I verify my account, if necessary?
In the event that we need to verify your account, we will ask you to upload a scan or photo of your personal identification, passport, or driver’s license.
Do I need to verify my account?
No account verification is required when signing up, nor for deposits in Bitcoins or Euros. The Company may, at its discretion, request verification of withdrawals.
Is my privacy and security protected on the website?
Absolutely. At Nordis Casino we highly value the privacy and security of our customers. We use the latest SSL encryption technologies to protect all personal and sensitive data. Furthermore, Bitcoin transactions are completely anonymous and do not require any type of personal identification.
What are the wagering requirements for bonuses and promotions?
Wagering requirements for bonuses and promotions are set out individually in the respective sections. For more details, visit the Promotions page.
How long does it take to withdraw funds?
Withdrawal times depend on the payment method you use. Bitcoin withdrawal is faster than traditional payments.
How fast are the payments?
Payments at Nordis Casino are fast and secure: bitcoin deposits are processed instantly. And free! For more details, visit the Payments page.
How to deposit and withdraw?
Click on the banking section of our website, select the amount you wish to deposit or withdraw and choose your preferred payment method.